Work Life Balance and Job Satisfaction of Selected Commercial Banks in South-East Nigeria
Publication Date: 23/12/2019
Author(s): Dr. Dim Ethelmary, Ositadinma Thomas Nebolisa.
Volume/Issue: Volume 2 , Issue 1 (2019)
Abstract:
paper examined work life balance and job satisfaction of selected banks in South-East, Nigeria. The study was necessitated by high rate of work-life unbalance in the banking industry. Specifically, the study determined the effect of workload pressure, role conflict, family stress and Work flexibility on job satisfaction. The study was anchored on the Effort-Recovery Model as the theoretical framework. A total of fifteen banks were studied, and the population of study was 1967, while the statistical formula devised by Borg and Gall (1973) was employed to determine the sample of 386. The study also employed Multiple Regression Analysis (MRA) method to determine work life balance and job satisfaction. The tools used in analyzing the data collected include simple percentages, descriptive statistics and correlation analysis. Finding from the study reveals a significant effect of workload pressure on employee productivity while role conflict has a significant effect on job satisfaction. The study further revealed that family stress exerts significant effect on job satisfaction. Finally, Work flexibility was found to have no significant effect on job satisfaction. The study concluded that work load pressure, role conflict .and family has significant effect on job satisfaction. The study recommended that in order to cope with work life balance issues within the workplace it is necessary for management to note the volume of work assigned to employees. Management needs to take remedial action immediately; work should be delegated appropriately ensuring that no one is being excessively burdened. Employees should be provided with breaks and holidays appropriately to reduce stress and be happy with their work.
