Library Policies for 21st Century Reference Service Delivery: Its Implication For Post Covid-19 Era

Emmanuel Okwu (PhD); Prof. Boma B. Obi

doi:10.52589/BJLIM-OGIJQOAO

Library Policies for 21st Century Reference Service Delivery: Its Implication For Post Covid-19 Era | AB Journals

Library Policies for 21st Century Reference Service Delivery: Its Implication For Post Covid-19 Era

;

British Journal of Library and Information Management

Vol. 2Issue 12022pp. 18–28Published 5 October 2022

DOI 10.52589/BJLIM-OGIJQOAO

1,590Views

522Downloads

Metrics

Share Link

𝕏

Cite this

Citation unavailable for this article.

Abstract:

In the 21st century, the internet has become a powerful, popular and more essential channel for the delivery of reference services and it is rapidly gaining wide patronage. In order to key into this new concept, libraries have resorted to leveraging digital technologies to meet the information needs and demands of the 21st century seekers in this era. However, to freely and confidently utilise the digital technologies in reference service delivery, there is a need to have policies which will guide the reference service delivery and the technologies to adopt. This paper discussed the library policies for 21st century reference service delivery and its implication for present day information seekers that will enhance reference services. It also explained the five laws of library science as applicable to reference services in this period, the information sources required and the way forward.

Keywords:Library Policies for 21st Century Reference Service Delivery: Its Implication for Post Covid-19 Era

Copyrights

Authors retain copyright in their articles and have unrestricted rights to reuse, republish, archive, share, and distribute their work after publication.
All articles are published open access under the Creative Commons Attribution 4.0 International (CC BY 4.0) licence, which permits use, sharing, adaptation, distribution, and reproduction in any medium or format, including for commercial purposes, provided appropriate credit is given to the original author(s) and source.

Loading…

Disclaimer/Publisher’s Note

The statements, opinions and data contained in this publication are solely those of the author(s) and contributor(s) and not of AB Journals or its editors. AB Journals remains neutral and accepts no responsibility for any injury or damage resulting from ideas, methods, instructions or products referred to in the content.