Knowledge Management and Organizational Performance of Selected Oil Servicing Companies in Delta State

Abstract:

The study examined knowledge management and organizational performance of selected oil servicing companies in Delta State. The objective of the study was regarding components of knowledge management such as knowledge conversion and knowledge acquisition. Relevant empirical literature was reviewed concerning the topic under study. The study was anchored on the contingency theory of Fred Fiedler. A descriptive survey research design was adopted as a method of analyzing data. The population of the study was 400 and questionnaires was used to generate data. Handling responses, coding, categorizing, and keyed into Statistical Package for Social Sciences (SPSS) version 22.0 for analysis. The statistics generated were descriptive statistics and inferential statistics. The specific descriptive statistics include percentages and frequencies while the inferential statistics include a multiple linear regression model. Descriptive statistics including the mean and standard deviations were used to analyze the data and capture the characteristics of the variables under the study. Inferential statistics were used to test the nature and magnitude of the relationship between dependent and independent variables. Simple regression analysis and Pearson's correlations were computed to determine the nature and the strength of the relationship among the variables. Analysis of variance statistical tools were used for testing the hypotheses. We concluded that the organizational performance of selected oil servicing companies in Delta State is dependent and sensitive to knowledge management practices, knowledge conversion, and knowledge acquisition. We recommended that the selected oil servicing companies in Delta State55 should plan on how all the variables of knowledge management recommended should be entailed into the organization for proper utilization and efficient organizational performance.