Logistics Risk Management and Delivery Performance of International Shipping Companies in South-West Nigeria.

Abstract:

This study examined logistics risk management and delivery performance of international shipping companies in South-West Nigeria. The correlational research design and the positivist research philosophy were applied in this study. The population of this study consisted of 12 international shipping companies in South-West Nigeria. The census sampling technique was adopted where all the members of the population were studied. The sampling units consisted of managers of international shipping companies in South-West Nigeria. The instrument for data collection was questionnaire which was structured on a point rating scale. The data collected via the questionnaire were analyzed statistically while the hypotheses were tested using Spearman Rank Order Correlation Coefficient (rho). The SPSS version 24 was used to correlate the data collected on the study variables. The findings revealed that transportation risk management has a significant relationship with accurate delivery of international shipping companies. This study also reported a significant relationship between transportation risk management and on-time delivery of international shipping companies. The study equally revealed that warehousing risk management has a significant relationship with accurate delivery of international shipping companies. The study also found a significant relationship between warehousing risk management and on-time delivery of international shipping companies. Therefore, it was concluded that logistics risk management such as transportation and warehousing risk management significantly improve delivery performance of international shipping companies in South-West Nigeria. Hence, it was recommended that international shipping companies in Nigeria should manage their logistics risks effectively as it would enhance their delivery performance.