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British Journal of Management and Marketing Studies
Vol. 4Issue 22021pp. 1–8Published 9 April 2021
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Abstract:
The study examined the application of expectancy theory in the State Civil Service Commission of South-South Nigeria. The objectives of the study are to determine the relationship between the performance and reward, and if the reward of the staff is based on the performance. Two hypotheses were tested and research questions also analyzed. Using random sampling technique, 180 respondents were selected as sample size. 180 copies of questionnaire were designed and administered for the collection of data and the chi-square statistical tool used for the analysis. The findings revealed that there is no positive relationship between performance and reward and that there is no significant difference between the employee that is well motivated and the demotivated. It was also discovered that the promotion of staff is based on length of years, zoning formula and passing recommended examination not performance or input. Based on the above, we recommend that the idea of anchoring promotion on zoning formula, length of years and passing qualifying examination is deleterious to the system and should be rejected vehemently, but rather think on reward system that is linked to effort in order to encourage hard work and enhance effective performance in the States Civil Service.
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