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Pre-Service Teachers’ Perceptions and Utilisation of ChatGPT in Higher Institutions using UTAUT Theory: Evidence from an Emerging Economy.

Oyenuga Michael Oyedele; Apata Stella Bolanle; Sulaiman Musa Mohammmed

November 25, 2024•DOI: 10.52589/BJCE-DBIT7S4T•Volume 4 Issue 2•1,596 views

ChatGPT is a highly important supplementary tool for students, particularly in terms of providing linguistic support, clarifying ideas, and quickly retrieving materials. However, concerns about data security, privacy, and excessive dependence on technology have emerged. This study aims to investigate the perceptions and utilization of ChatGPT among prospective instructors in Nigerian colleges. Understanding the emotions and behaviours of pre-service teachers towards ChatGPT is crucial as this technology becomes increasingly common in the education system. In this study, a descriptive research technique utilizing questionnaires was employed to gather data from a representative sample of pre-service teachers from Nigeria. The researchers employed a purposive sampling technique to choose 450 pre-service teachers from two Nigerian institutions. The findings revealed a diverse spectrum of emotions expressed on ChatGPT, ranging from enthusiasm to doubt. Accessibility, response quality, and individual preferences are crucial factors that influence the perception of respondents. Usage trends indicate that pre-service teachers are including ChatGPT in their daily study routine, employing it judiciously to complement their existing course of study. Furthermore, the findings reveal that the perception of ChatGPT as a time-saving tool does not significantly influence the decision of pre-service teachers in their choice of using it. This study offers crucial insights for Nigerian educators, institutions, and policymakers on the evolving landscape of education and the need for personalized strategies to maximize the benefits of ChatGPT while minimizing its limitations. To bridge the digital gap and enhance technology adoption, it is imperative to offer digital literacy and support services. Read more

Keywords:Artificial intelligenceChatGPTEmerging economyHigher educationPre-service teachers.

Article

Predictors of Customer Satisfaction with Mass Transit Transport Scheme: Evidence from an Emerging Economy

Abude Peter; Obinna Christian Ojiaku; Ireneus C. Nwaizugbo

July 21, 2023•DOI: 10.52589/BJMMS-KMQXJ6DY•Volume 6 Issue 3•1,908 views

Most mass transport businesses collapse due to problems ranging from financial impropriety, inadequate government financial support, and lack of qualified staff, among others. These problems manifest in poor service quality and its consequences, such as customer dissatisfaction and switching behaviour. This study investigates the relationship between mass transit service quality and customer satisfaction south-south States of Nigeria by moderating the effect of personal characteristics. To accomplish this, a cross-sectional survey research design was employed, and data was collected from 400 respondents drawn from commuters intercepted at various Mass Transit Parks in selected South-South states in Nigeria. The hypotheses were tested using multiple linear regression (MRA) through SPSS version 20. The study results show a significant positive relationship between availability, reliability, staff behaviour, service information about routes and customer satisfaction with mass transportation services quality. The result also showed that personal characteristics of mass transit staff moderate staff behaviour, service information about routes and comfort but do not moderate accessibility, availability and reliability. It was, therefore, recommended that mass transit operators should improve service quality by ensuring that mass transit buses are well maintained and clean, ensure that the buses or vehicles have scheduled time and follow those schedules to avoid passengers getting frustrated due to long waits or delayed movement and also provide the service information about routes to enhance customer satisfaction. Read more

Keywords:Customer SatisfactionMass Transit TransportEmerging EconomyFinancial ImproprietyGovernment Financial Support

Journal

African Journal of Accounting and Financial Research

African Journal of Accounting and Financial Research (AJAFR) is an international peer-reviewed open access journal that publishes original, rigorously reviewed research in accounting, finance, and related disciplines. The journal provides a platform for the dissemination of high-quality theoretical and empirical scholarship that advances understanding of financial reporting, corporate governance, financial markets, and institutional performance. AJAFR welcomes contributions that test established theories against real-world contexts and generate evidence relevant to firms, capital markets, regulators, and policymakers, with particular attention to emerging and frontier economies alongside globally significant contributions.

Journal

Journal of Banking Finance and Investment Research

Journal of Banking Finance and Investment Research (JBFIR) is an international peer-reviewed open access journal that publishes original research in banking, finance, investment, financial markets, and related economic and business disciplines. The journal provides a platform for the dissemination of high-quality theoretical, empirical, and applied research that advances understanding of financial institutions, capital markets, investment strategies, financial decision-making, and economic development. JBFIR welcomes contributions that address contemporary challenges and innovations in banking, corporate finance, financial management, investment analysis, risk management, and financial regulation in both emerging and developed economies.

Journal

Journal of Financial Technology and Digital Economics

Journal of Financial Technology and Digital Economics (JFTDE) is an international peer-reviewed open access journal that publishes original research in financial technology (FinTech), digital economics, financial innovation, digital finance, and related interdisciplinary fields. The journal provides a platform for the dissemination of high-quality theoretical, empirical, computational, and applied research that advances understanding of the technologies, systems, institutions, and economic transformations shaping modern financial markets and digital economies. JFTDE welcomes contributions that explore emerging financial technologies, digital business models, data-driven financial services, and the evolving relationship between technology, finance, and economic development.

Journal

British Journal of Mass Communication and Media Research

British Journal of Mass Communication and Media Research (BJMCMR) is an international peer-reviewed open access journal that publishes original research in mass communication, media studies, journalism, digital communication, and related disciplines. The journal provides a platform for high-quality scholarship that examines the institutions, technologies, and practices that shape communication processes and public engagement across traditional, digital, and emerging media environments. BJMCMR welcomes contributions that advance understanding of media systems, communication practices, audience behaviour, and the role of communication in shaping social, cultural, political, and economic life.

Journal

Journal of Digital Transformation and Technology Innovation

Journal of Digital Transformation and Technology Innovation (JDTTI) is an international peer-reviewed open access journal that publishes original research in digital transformation, technological innovation, information systems, emerging technologies, and related interdisciplinary fields. The journal provides a platform for the dissemination of high-quality theoretical, empirical, and applied research that advances understanding of how digital technologies are reshaping organizations, industries, governments, and societies. JDTTI welcomes contributions that examine the adoption, implementation, management, and impact of digital innovations while addressing technological, organizational, economic, and societal dimensions of digital transformation.

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