Author(s): Yeser Ali Almilby, Rami N. Alkhawaji (Ph.D.).
Volume/Issue: Volume 7 , Issue 1 (2024)
Abstract:
With its great religious significance, the Holy Mosque in Makkah welcomes millions of tourists every year. The problem of misplaced objects at this holy site poses a problem for both guests and guards. In order to tackle this issue and improve worshippers' and visitors' overall experience, this study project explores the ideation, creation, and testing of a state-of-the-art mobile application called the "Lost and Found Assistance" app. This software makes use of modern technologies to expedite the process of finding misplaced items inside the Holy Mosque. The 'Lost and Found Assistance' app's main objective is to offer a workable answer to anyone who have misplaced their belongings inside the enormous Holy Mosque. It presents an easy-to-use and effective platform that enables users to report misplaced things, facilitating their prompt recovery. Additionally, it enables users to look for misplaced items, providing comfort to individuals who could have momentarily misplaced priceless items while visiting. In order to provide insight on the Holy Mosque's hallowed legacy and importance in the Islamic world, this study initiative examines the historical significance of the building. It explores the issues surrounding misplaced objects at this hallowed location, highlighting the demand for an up-to-date, technologically advanced solution. In addition, the research highlights the revolutionary role that mobile applications play in a variety of contexts as it examines the current state of lost and found services. Through an analysis of current applications and technological breakthroughs, it pinpoints chances to modify these advances to meet the particular difficulties presented by the Holy Mosque. The entire development process of the 'Lost and Found Assistance' app is described, from the first conceptualization to the design and coding stages. The project emphasizes the value of intuitive design concepts and user-friendly interfaces in making sure that the software is useful and accessible to a variety of users. An analysis of the app's usefulness in helping users find misplaced goods within the Holy Mosque completes the research endeavor. It talks about user pleasure and feedback, highlighting how the software improves users' experiences. It also looks at how widely the app might be used and offers ideas for improvements down the road. The 'Lost and Found Assistance' app helps to maintain a calm and serene atmosphere inside the Holy Mosque by utilizing contemporary technologies. The ability of technology to solve long-standing issues and improve the pilgrimage and visitor experience for millions of worshippers and tourists who visit this holy site is demonstrated by this study effort.
Keywords:
Technology, Holy Mosque, Lost and Found Assistance App, Missing Items.