Development of a Multi-Channel Emergency Response System.

Publication Date: 02/06/2026

DOI: 10.52589/BJCNIT-FXDPOLVE


Author(s): Adesoji Adedeji Adegbola, Adebayo Olamide Solomon, Gafaru King Oluwashina, Adewale Saheed Eniola.
Volume/Issue: Volume 9, Issue 2 (2026)
Page No: 50-67
Journal: British Journal of Computer, Networking and Information Technology (BJCNIT)


Abstract:

Across many parts of the world, the escalating frequency of insurgency, banditry, and kidnapping has stretched emergency response infrastructure to its limits, bringing to light deep-seated inefficiencies in how security threats are communicated and managed. Traditional emergency response systems frequently fail to preserve coordinated and timely communication, producing outcomes that are operationally inadequate due to their centralized, manual, and reactive processing model. In this study, we presents the development of a mobile-based, multi-channel emergency security alert system built on a real-time location tracking and automated agency notification pipeline. The system integrates React Native for cross-platform mobile interaction, Django REST Framework for backend logic and API communication, and a multi-channel delivery model transmitting alerts via push notifications, SMS, and email. A custom acknowledgment feedback mechanism manages response status updates, while a layered architecture maintains separation of concerns across components enabling scalability and modular extensibility. The system is evaluated using response time, alert delivery reliability, and usability metrics. Results confirm that the system fulfills its core functional requirements reliably. Unit and system testing returned a full pass rate across all critical test cases, encompassing authentication, priority computation, agency assignment, and end-to-end alert delivery. Multi-channel notification was successfully achieved across push notifications, SMS, and email, with alert status tracking progressing accurately through all defined response stages. These findings demonstrate the viability of a mobile-first, automated approach to real-time security alert management in high-risk environments.

Keywords:

Emergency Response, Multi-Channel Communication, Real-Time Location Tracking, Automated Notification, Mobile Application, Layered Architecture.

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